Privacy Policy.

This website is operated by Zdrava pisarna, David Žalec s.p., trading as “ADGY” (“we” or “us”). Contact us at info@adgy.si if you have any questions about the use of your personal data, and we will gladly assist.

By using this site or our services, you consent to the processing of your personal data as described in this policy.

01 Definitions

A few terms used throughout, capitalized or not, mean the same thing:

Personal Data

Any information relating to an identified or identifiable natural person.

Processing

Any operation, or set of operations, performed on personal data or on sets of personal data.

Data Subject

A natural person whose personal data is being processed.

Child

A natural person under 16 years of age.

02 Data protection principles

We promise to follow these principles:

• Lawful, fair, transparent. Our processing has lawful grounds. We always consider your rights before processing, and provide information about it on request.
• Limited to the purpose. Our processing fits the purpose for which the data was gathered.
• Minimal data. We gather and process only the minimum personal data required for any purpose.
• Limited in time. We will not store your data for longer than needed.
• Accurate. We do our best to keep data accurate.
• Secure. We do our best to ensure the integrity and confidentiality of data.

03 Your rights

As a data subject, you have the following rights:

• Right to information. To know whether your personal data is being processed, what is gathered, where it comes from, and why and by whom it is processed.
• Right to access. To access the data collected about you, including a copy of it.
• Right to rectification. To have inaccurate or incomplete data corrected or erased.
• Right to erasure. To have your data erased from our records in certain circumstances.
• Right to restrict processing. To restrict processing where certain conditions apply.
• Right to object. To object to processing in certain cases, for example direct marketing.
• Right to object to automated processing. Including profiling, and not to be subject to a decision based solely on automated processing where it produces legal effects concerning or significantly affecting you.
• Right to data portability. To obtain your data in a machine-readable format, or where feasible as a direct transfer to another processor.
• Right to lodge a complaint. If we refuse a request, we will explain why. If you are not satisfied with how it was handled, please contact us.
• Right to the help of a supervisory authority. Including other legal remedies such as claiming damages.
• Right to withdraw consent. To withdraw any consent you have given for processing.

04 What personal data we gather

Information you provide

Your email address, name, billing address, home address, and similar: mainly what is necessary to deliver a product or service, or to improve your experience. We save what you provide so you can comment or perform other activities on the site.

Information collected automatically

Information stored by cookies and other session tools, for example your shopping cart, IP address, and shopping history. This is used to improve your experience. When you use our services or view our site, your activity may be logged.

Information from partners

We gather information from trusted partners only with confirmation that they have legal grounds to share it, either data you gave them directly or that they gathered on other legal grounds.

Publicly available information

We may gather information about you that is publicly available.

05 How we use your personal data

We use your personal data in order to:

• Provide our service: registering your account, delivering products and services you requested, sending requested promotional items, communicating with you about them, and notifying you of changes.
• Enhance your customer experience.
• Fulfil an obligation under law or contract.

We process your data on legitimate grounds and/or with your consent.

To enter into or fulfil a contract

• To identify you.
• To provide a service or send/offer you a product.
• To communicate for sales or invoicing.

On the ground of legitimate interest

• To send you personalized offers, from us and/or carefully selected partners.
• To administer and analyse our client base (purchasing behaviour and history) to improve the quality, variety, and availability of what we offer.
• To conduct client satisfaction questionnaires.

Unless you tell us otherwise, we consider offering you products or services similar to your purchasing or browsing history to be our legitimate interest.

With your consent

• To send you newsletters and campaign offers, from us and/or carefully selected partners.
• For other purposes we have asked your consent for.

We also process your data to fulfil obligations arising from law. We reserve the right to anonymise data we have gathered and use it. We use data outside the scope of this policy only when it is anonymised. We keep billing and related information for as long as needed for accounting or other legal obligations.

We may process your data for additional purposes not mentioned here but compatible with the original purpose, ensuring that the link between purposes, context, and nature of the data is suitable for further processing, that it would not harm your interests, and that there is an appropriate safeguard. We will inform you of any further processing and its purposes.

06 Who else has access to your data

We do not share your personal data with strangers. In some cases it is provided to trusted partners to make the service possible or to improve your experience. We share data with our processing partners:

We only work with processing partners able to ensure an adequate level of protection. We disclose your data to third parties or public officials when legally obliged, or to third parties where you have consented or where there are other legal grounds.

07 How we secure your data

We do our best to keep your data safe. We use secure protocols for communication and transfer (such as HTTPS), anonymising and pseudonymising where suitable, and we monitor our systems for vulnerabilities and attacks.

Even so, we cannot guarantee the security of information. We promise to notify the relevant authorities of data breaches, and to notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent breaches and to assist authorities should any occur.

Children

We do not intend to, and do not knowingly, collect information from children. We do not target children with our services.

08 Cookies and other technologies

We use cookies and similar technologies to analyse customer behaviour, administer the website, track movement on the site, and collect information about users, all to personalise and improve your experience.

We use cookies for these purposes:

• Necessary cookies. Required for important features such as logging in. These do not collect personal information.
• Analytics cookies. Used to track the use and performance of our website and services.

You can remove stored cookies via your browser settings. You can also control some third-party cookies through a privacy platform such as optout.aboutads.info or youronlinechoices.com. For more about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic. Google has its own privacy policy, and you can opt out via the Google Analytics opt-out page.

09 Changes to this policy

We reserve the right to make changes to this privacy policy. The latest version always lives here, dated at the top of the page.

10 Contact

Questions about this policy or your data? We are happy to help.

Trading entity and VAT details above are from the live site. The controlling entity (Zdrava pisarna, David Žalec s.p. versus ADGY Collective d.o.o.) must be confirmed before publishing, along with the ⟦last updated date⟧ placeholder.

Get in touch or head back to the homepage.